On 15 February Welsh Government announced a £150 cost of living support payment will be provided to:
We are currently processing these payments.
All those living in a property in council tax bands A-D who were paying by Direct Debit prior to the 01 April 2022 should have already received their payment.
All other eligible households will need to register for the payment.
If you live in a property in council tax bands A-D and were not registered to pay your Council Tax by direct debit prior to 1 April 2022, you will receive a letter to your home address explaining the process you must follow to register. You will also get a letter if you receive Council Tax Reduction.
We are currently sending Cost of Living Support Payment reminder letters out to eligible households who were in occupation of their property on the qualifying date of the 15th February 2022. You should receive a letter by 26 August 2022. If you have not received a letter by 26 August 2022, please contact us to let us know. Please do not contact us before this date if you have not yet received a letter.
Your letter will contain a QR code and link to an online registration form. You must complete this form in order to claim the payment. The QR code and link in your letter will be active for 28 days from the date the letter was sent.
Once you have completed the registration from your payment will be paid directly into your bank account within 3-5 working days, providing all details are correct. To claim the payment, the bank account used must be in the name of the person the letter is addressed to.
You can check your council tax band using our Band Search (valeofglamorgan.gov.uk) tool.
A Discretionary Scheme managed by the Council will also be established to help support other households who may be struggling with the increasing cost of living but do not fit in the above criteria. More details on this scheme, including those households that are eligible and how to claim will be available later in the year.
Cost of Living Support Scheme: guide for local authorities.
Be mindful of emails or texts from suspicious sources offering information on the scheme. It's often a scammer trying to steal your information.
We have set up a dedicated counter open at Civic Offices in Barry from 10am - 2pm on Tuesday and Thursday.
If you need to contact us for any other reason, please email: