The Vale of Glamorgan Registration Service aims to treat the bereaved with care and compassion, ensuring dignity and respect for the deceased.
To assist with the continuation of the Death Registration process and in line with Emergency legislation the Death and Still Birth Registration process will take priority over all other registration services.
Bereaved families are being advised that the Emergency legislation will enable Death notifications to be sent directly from the certifying General Practitioner, Hospital Medical Practitioner and / or Coroner to the Registration Service who will contact the next of kin or appointed informant to carry out the registration by telephone. As there will be no face to face registrations, the Burial/ Cremation form will be sent direct from the Registrars Service to the Funeral Director appointed to carry out the funeral.
Customers are therefore being requested to only contact the Registration Service if it relates to a Death Registration, Still Birth Registration or a Registrar General Licence until further notice.
All other Registration Services have been suspended until further notice. There will be no Birth / Birth Re-registration, Notice of Marriage/Civil Partnership, Civil Marriage Ceremonies, Civil Partnership Registrations, Citizenship Ceremonies, EU Settlement verification appointments available.
Please note that where an appointment has been postponed during this emergency period by the Registration Service customers are advised that they will still be required to make a further appointment e.g. to register a birth. Customers are therefore asked to monitor the Registrars webpage which will inform you when you will be able to re- book an appointment. This is because we are unable to re-schedule appointments until we know when the Civic Offices re-opens.
We would also ask you to be aware that it is likely that there may be a backlog of registrations that may cause small delays during the emergency period.
Customers are also advised that they can now make a claim for Child Benefit or Universal Credit prior to the birth being registered, where customers have not been able to do so because of the emergency measures put in place by the UK Government.
No applications for copy certificates will be accepted during this period of emergency unless related to court proceedings/ orders and Social Services matters.